Shipping policy

Seasonal Weather Events and Other Disruptions May Occur and Cause Delays for Inbound and Outbound Shipments, Specially in COVID-19 Era.

Processing & Shipping Options

Shipping charges are based on your order weight. Charges are per recipient location, and include packaging costs.

We ship via Fedex with several options available at checkout. Our default shipping method is Fedex Ground.

Shipping to Multiple Locations

Please contact us to place an order that ships tu multiple locations.

Military and PO Box Deliveries

We're happy to ship to APO/FPO military destinations and PO Box addresses. Limited tracking and delivery information is available. Transit times range from 2 to 7 business days within the contiguous U.S. Please allow an additional 1-2 weeks for delivery to overseas military destinations, or U.S. outlying areas of Guam, Puerto Rico and the US Virgin Islands.

Making Changes or Cancellations to Your Order

We start working on your order as soon as you hit submit. If you need to make changes to your order, please contact us right away. The shipment of your order may be delayed with any change requests.

If the shipping address you provided needs to be changed, please

contact us as soon as possible. We are happy to make any changes necessary. If your order has already shipped, additional fees may apply and delivery may be delayed. In some cases, we may not be able to make the change.

Since we begin preparing your order as soon as you submit it, we may not be able to cancel an order once it has been packed and prepared for shipment. If we are able to stop an order before it leaves our facility, a 15% cancellation fee may be charged for personalized orders.